Support

Last updated: 10 November 2026

Have a question, issue, or suggestion for Nazer El Mahatta (ناظر المحطة)? We would love to hear from you.

In the app

The fastest way to reach us is Profile → Feedback, where you can attach a screenshot and receive our reply right in the app.

By email

Email us anytime at support@nazerelmahatta.com for technical help, feedback, or any request regarding your account and data. If you are reporting an issue with a specific train or screen, mentioning the train number and your phone model helps us reply faster (never share your sign-in verification code).